Airports2Essex

We offer a premium quality service for your              

Heathrow, Gatwick, Stansted, City Airport Transfer  Harwich, Southampton Cruise Ports Transfer

We specialise in Business Travel and Theatres

44(0)788142296744 / 44(0)1206 825001

We are owned and operated by VP Cars Licenced Private Hire Operator           

© Airports2Essex, VP Cars                                                                                     Updated January 2011

 

 

Frequently Asked Questions

 

Q: How do I pay?

A: You can pay online using all major credit cards or by cash on the day.

 

Q: Am I charged if my flight is delayed

A: Usually we do not charge for flight delays if we have correct details,. We track flight arrivals.

 

Q: Where do I meet my driver when I land at the airport?

A: Your driver can meet you in the arrivals area ( meeting point ). It is best practice to ring us when you are in Hall. This will avoid any excessive waiting / parking charges due to customs / immigration delay.

 

Q: Do you operate a fixed price policy?

A: The price quoted is the price you pay. The price includes 60 minutes parking time after touchdown. Each period of 15 minutes after that time will be charged at £5. Car parking is to be paid to the driver on the day.

 

Q: Are your prices per car or per person?

A: Our vehicles are sole use vehicles, our prices are per vehicle.

 

Q: How early do I need to book my car?

A: We should have 24 hours notice of arrival.  Bookings within the next 24 hours please call us to confirm availability.

 

Q: Will you meet us at any time of day?

A: Yes, for pre-booked journeys we provide a 24hour service.

 

Q: Do I get email confirmation

A: Yes If you book Via email we will confirm your booking once accepted in our system.

 

Q: What is your cancellation policy?

A: Pre-paid bookings refunded  if more than 24 hours notice given. Less than 24 hours prior to your booking there will be no refund and if payment not prepaid, we reserve right to collect half the booked fare.